This is not representative of Hornady products. I use their presses, powder dispensers, dies, case lubes, ect.. I have read many reviews on all brands of digital scales and there will be negatives on all of them because of D.O.A. or dead soon after starting usie of the scales. Stuff happens during shipping and/or handling of these scales that shouldn't happen. "Bruno" throws the box to the rear of his delivery truck and "bam" the scales couldn't take the jarring and will be D.O.A.