Sounds like it needs a trip back to the factory for sure. Sadly I hear they make you pay both ways.
I have a taurus 709 and its been flawless, so I have never had to rely on their CS, but when I talk to them on the phone to ask questions (no of ridiculous nature) they seem irritated and condescending.
Best of luck. If you're not satisfied with it after you get it back I recommend the Ruger LCP or Kahr PM9 if you can afford a little extra.
I have a taurus 709 and its been flawless, so I have never had to rely on their CS, but when I talk to them on the phone to ask questions (no of ridiculous nature) they seem irritated and condescending.
Best of luck. If you're not satisfied with it after you get it back I recommend the Ruger LCP or Kahr PM9 if you can afford a little extra.