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Discussion Starter #1
So, I was out shooting today with my brother and a friend on some family land, I was off at our Polaris Ranger reloading some magazines for my Compact CDP II, which my brother was off shooting a little ways off, and all of a sudden he starts yelling my name and says we have a problem, and when i holler back what he says "your gun just fell apart!."

So i get over there, and hes holding my pistol, with the slide off the frame, the slide stop in his hand and the left side of the and frame in the other hand. So I take it and look and the safety snapped off the side of the gun. He said it was shooting fine, and when he shot the last time the slide returned to battery and the safety just snapped off, and then the slide stop fell out, and the slide came off with the guide rod and spring still in it(luckily didn't fall though). I cant tell if there is any frame damage or not, I've never detail stripped it, so I don't know what it looked like before the safety broke.

I got this gun back in december, so its under warranty. SO I'm going to call Kimber Monday morning to tell them what happened and hopefully UPS it out sometime Monday. While they have it I'm going to get them to get the rust off the barrel, since I never did send it in when i noticed it a week after i got it, and I'm going to get them to fix whatever is causing to gun to fail to return to battery, which oddly enough happens only when the gun is clean(like within the first 20 rounds of shooting it).

While they have it I'm considering getting the "custom shop" to add a grip safety with a memory bump(I've been able to try out a few 1911s with them lately and have grown to appreciate them). Are there any other things I could/should get done while they have it right there???? because the Kimber site doesnt show what the "custom shop" options are, and i'm not about to call someone and ask for an entire list of what they provide.

I am planning on applying for my carry permit in the next couple weeks(funds permitting), and this is going to be my primary carry weapon, so hopefully I'll have the gun back before the 45 day wait period is up





 

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Discussion Starter #3
That's a definite possibility! And is my theory as well, but no biggie because it's under warranty, and either way it shouldn't have broken like that.
 

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No one was injured I hope? Let us know how this turns out. Kimber has had some Customer Service issues as of late, but this has been about mainly about finish. They wouldn't warranty The finish on Warrior Pistol. This should be much easier to get their attention as it entails liability issues.
 

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Discussion Starter #5
Nah he was fine, just a bit of guilt since he was the one holding it when it happened. Before it broke it shot just like normal so there was no explosion or anything major like that
 

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jakeg823 said:
Nah he was fine, just a bit of guilt since he was the one holding it when it happened. Before it broke it shot just like normal so there was no explosion or anything major like that
That's good to hear!
 

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Keep us posted on what happens and what they say.

Word of advice that's likely worth what you're paying for it: be really nice and respectful when you call in. From everything I've read on the errornet, Anne and some of the others will often mirror the attitude of the caller. Every time I've personally called them, they've done exactly what I've called asking for, and been professional and courteous... but not so much with some others based on their written accounts.

Sorry for your issues, CDP is one of the better guns I've owned.
 

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Discussion Starter #8
slabsides45 said:
Keep us posted on what happens and what they say.

Word of advice that's likely worth what you're paying for it: be really nice and respectful when you call in. From everything I've read on the errornet, Anne and some of the others will often mirror the attitude of the caller. Every time I've personally called them, they've done exactly what I've called asking for, and been professional and courteous... but not so much with some others based on their written accounts.

Sorry for your issues, CDP is one of the better guns I've owned.
I called in once about the rust on the barrel, and the woman I talked to was great and seemed glad to help, and I expressed my concerns about paying that much for a gun and the barrel not even being stainless, and she hunored me, but it turned out I just kept putting it off and cleaned it up myself pretty well, but it's back again so while they got it I might as well get em to fix it. As long as no one was hurt I see no reason to be hostile towards anyone about it, just want it fixed so that I can get my moneys worth.

The cdp is definitely a great gun, I've fallen in love with mine, I only wish I was as accurate as it is, but unfortunately I have poor eyesight and my grandfathers shakey hands.
 

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Man - that is a bummer!! I would like to know what they determine to have caused this ... Interesting!
 

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I'd like to know the outcome also.
Good thing it went off on that side. If it'd gone off the other way, he'd be looking at some major damage to his hand. Ya'll would have been in the E.R. for sure and he may have been learning to shoot from his middle finger cause his index finger was gone. If it put a hole through the frame, it'd surely not stop a his hand.
 

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Let us know how kimber handles this. I'm strongly considering a kimber for my next purchase. Looking at the pro carry 2 but haven't decided yet.
 

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Is that hole not supposed to be there? The safeties have a post that slides into a hole that should be right about there?

Was he shooting +p or regular ammo?

If he had bumped it into safety while shooting, it shouldn't have fired...
 

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BigMikeFromOlemiss said:
i sure am glad glocks dont break. hahah jk. that stinks man
I thought Glock invented the "KABOOM"? :p

It is my understanding that Kimber uses alot of metal injection molded (MIM) parts and there could have been a problem with that somehow or you got a lemon. How long is kimber's warranty? I am also interested in how the CS goes with them. I'm sorry to hear about that man and good luck to you and I'm glad no one was hurt
 

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I've never heard real good things from kimber's cs. Than there are all the good storys that are never told. Good luck with yours.
 

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Discussion Starter #16
Joe S. said:
Is that hole not supposed to be there? The safeties have a post that slides into a hole that should be right about there?

Was he shooting +p or regular ammo?

If he had bumped it into safety while shooting, it shouldn't have fired...
i popped the broken safety back in it today and engaged the safety a few times just to test it out, and it felt like those holes are supposed to be there, but i've never done a detail strip of that gun before, so i don't know for sure, i'm going to take some higher quality pictures tomorrow before i ship it off.

and he was shooting plain ol' Remington 230gr FMJ at the time, its never had any reloads, or +Ps through it.

and i do believe the safety is one of the MIM parts, so if thats the case, as soon as they fix the problem there is a definite possibility that i'll be replacing it anyway.

and Kimber's CS stories i hear vary, i've seen several posts on other forums that said the girls in CS there tend to mirror the attitude that they recieve from the customer, which i don't blame them, so i intend on being as polite as possible, because lets face it, this is a gun that i want to be able to stake my life on, its like pissing off the cashier at mcdonalds just before your food is prepared....you just dont do it!

and not sure about the length of the warranty, but the gun is only about 6months old, so it should be good still, i'll check it out tomorrow before i call.
 

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Discussion Starter #17
update: called, had to leave a voicemail so hope to hear back sometime today, I figured that it would be like that on a monday.

oh and its a one year warranty
 

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update: got hold of a guy in cs at kimber, he seemed great! Just had me write up a letter stating the problems, approximate round count, contact info and any special instructions. So I shipped it out via ups 30 mins ago on next day air, they said it should be there by 3 tomorrow. Had to go to the ups terminal in Jackson to ship cuz none of the ups stores can ship or package firearms. Also took out insurance on it just in case.
 

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The pictures are grainy but yes, those elongated holes in the frame are supposed to be there. That's what allows the part of the thumb safety that blocks the sear to move up and down in order to block said sear.

As far as him bumping it up, it can happen. Just as the gun recoils, if the safety is bumped up, the slide will shear it off. However It should have done more damage to the slide if that was the case.

Side question: If you have a manufacturer send you a gun back from repair does it still have to go through an FFL?
 

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jakeg823 said:
update: got hold of a guy in cs at kimber, he seemed great! Just had me write up a letter stating the problems, approximate round count, contact info and any special instructions. So I shipped it out via ups 30 mins ago on next day air, they said it should be there by 3 tomorrow. Had to go to the ups terminal in Jackson to ship cuz none of the ups stores can ship or package firearms. Also took out insurance on it just in case.
did you have to pay for shipping? Insurance is a wise idea when shipping anything you want to get/back
 
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