so my compact cdp fell apart today

2802 Views 36 Replies 14 Participants Last post by jakeg823, Jun 18, 2010

jakeg823

Discussion Starter · May 22, 2010

So, I was out shooting today with my brother and a friend on some family land, I was off at our Polaris Ranger reloading some magazines for my Compact CDP II, which my brother was off shooting a little ways off, and all of a sudden he starts yelling my name and says we have a problem, and when i holler back what he says "your gun just fell apart!."

So i get over there, and hes holding my pistol, with the slide off the frame, the slide stop in his hand and the left side of the and frame in the other hand. So I take it and look and the safety snapped off the side of the gun. He said it was shooting fine, and when he shot the last time the slide returned to battery and the safety just snapped off, and then the slide stop fell out, and the slide came off with the guide rod and spring still in it(luckily didn't fall though). I cant tell if there is any frame damage or not, I've never detail stripped it, so I don't know what it looked like before the safety broke.

I got this gun back in december, so its under warranty. SO I'm going to call Kimber Monday morning to tell them what happened and hopefully UPS it out sometime Monday. While they have it I'm going to get them to get the rust off the barrel, since I never did send it in when i noticed it a week after i got it, and I'm going to get them to fix whatever is causing to gun to fail to return to battery, which oddly enough happens only when the gun is clean(like within the first 20 rounds of shooting it).

While they have it I'm considering getting the "custom shop" to add a grip safety with a memory bump(I've been able to try out a few 1911s with them lately and have grown to appreciate them). Are there any other things I could/should get done while they have it right there???? because the Kimber site doesnt show what the "custom shop" options are, and i'm not about to call someone and ask for an entire list of what they provide.

I am planning on applying for my carry permit in the next couple weeks(funds permitting), and this is going to be my primary carry weapon, so hopefully I'll have the gun back before the 45 day wait period is up

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jakeg823

Discussion Starter · #3 · May 23, 2010

That's a definite possibility! And is my theory as well, but no biggie because it's under warranty, and either way it shouldn't have broken like that.

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jakeg823

Discussion Starter · #5 · May 23, 2010

Nah he was fine, just a bit of guilt since he was the one holding it when it happened. Before it broke it shot just like normal so there was no explosion or anything major like that

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jakeg823

Discussion Starter · #8 · May 23, 2010

slabsides45 said:
Keep us posted on what happens and what they say.

Word of advice that's likely worth what you're paying for it: be really nice and respectful when you call in. From everything I've read on the errornet, Anne and some of the others will often mirror the attitude of the caller. Every time I've personally called them, they've done exactly what I've called asking for, and been professional and courteous... but not so much with some others based on their written accounts.

Sorry for your issues, CDP is one of the better guns I've owned.

I called in once about the rust on the barrel, and the woman I talked to was great and seemed glad to help, and I expressed my concerns about paying that much for a gun and the barrel not even being stainless, and she hunored me, but it turned out I just kept putting it off and cleaned it up myself pretty well, but it's back again so while they got it I might as well get em to fix it. As long as no one was hurt I see no reason to be hostile towards anyone about it, just want it fixed so that I can get my moneys worth.

The cdp is definitely a great gun, I've fallen in love with mine, I only wish I was as accurate as it is, but unfortunately I have poor eyesight and my grandfathers shakey hands.

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jakeg823

Discussion Starter · #16 · May 24, 2010

Joe S. said:
Is that hole not supposed to be there? The safeties have a post that slides into a hole that should be right about there?

Was he shooting +p or regular ammo?

If he had bumped it into safety while shooting, it shouldn't have fired...

i popped the broken safety back in it today and engaged the safety a few times just to test it out, and it felt like those holes are supposed to be there, but i've never done a detail strip of that gun before, so i don't know for sure, i'm going to take some higher quality pictures tomorrow before i ship it off.

and he was shooting plain ol' Remington 230gr FMJ at the time, its never had any reloads, or +Ps through it.

and i do believe the safety is one of the MIM parts, so if thats the case, as soon as they fix the problem there is a definite possibility that i'll be replacing it anyway.

and Kimber's CS stories i hear vary, i've seen several posts on other forums that said the girls in CS there tend to mirror the attitude that they recieve from the customer, which i don't blame them, so i intend on being as polite as possible, because lets face it, this is a gun that i want to be able to stake my life on, its like pissing off the cashier at mcdonalds just before your food is prepared....you just dont do it!

and not sure about the length of the warranty, but the gun is only about 6months old, so it should be good still, i'll check it out tomorrow before i call.

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jakeg823

Discussion Starter · #17 · May 24, 2010

update: called, had to leave a voicemail so hope to hear back sometime today, I figured that it would be like that on a monday.

oh and its a one year warranty

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jakeg823

Discussion Starter · #18 · May 24, 2010

update: got hold of a guy in cs at kimber, he seemed great! Just had me write up a letter stating the problems, approximate round count, contact info and any special instructions. So I shipped it out via ups 30 mins ago on next day air, they said it should be there by 3 tomorrow. Had to go to the ups terminal in Jackson to ship cuz none of the ups stores can ship or package firearms. Also took out insurance on it just in case.

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jakeg823

Discussion Starter · #24 · May 25, 2010

Yeah I payed for shipping, but will probably mention them reimbursing me because it HAD to be shipped on next day air since it was a gun, so it wasn't cheap, but I'm not going to make a huge deal out of it as long as it's a one time thing.

And no ups and kimber told me that if an individual ships it to a manufacturer and the manufacturer ships it back to that individual then an ffl isn't necessary.

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jakeg823

Discussion Starter · #26 · May 25, 2010

Checked the tracking number a few minutes ago. It was guaranteed there by 3:00pm and it made it at 10:25am, which is close to the same time it wouldve been in if I'd paid $10 more. Now the waiting game begins

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jakeg823

Discussion Starter · #27 · Jun 2, 2010

update: kimber just called, they replaced the safety, polished the outside of the barrel, reemed and polished the port of the barrel(i think thats what the guy said, he's from new york and i'm from mississippi so there was a bit of a language barrier), tuned or replaced the extractor(i forget which), and he got my go ahead to install the bump grip safety, so they could get that installed before test firing it.

i'm pretty pleased with the time its taking and their customer service, they got it wednesday, closed early friday and were closed monday, so i think less than a week to get the warranty work out of the way is not bad at all, especially since they're bound to have others in for warranty work

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jakeg823

Discussion Starter · #29 · Jun 2, 2010

slabsides45 said:
Sounds like the legendary crappy service Kimber is known for.... not.

my thoughts exactly! i've never been more pleased with customer service before! my only complaint is the day of phone tag, but i was just as guilty as they were that day, except theirs was because the lines were busy, and i just kept losing my phone. Granted, the next time they call to let me know the pistol has been tested and is good to go, i may get a complete jerk, but i've spoken to the same guy everytime i've been in contact with them in the past 2 weeks, and he's been nothing but professional and polite.

if nothing else, they automatically get points from me because I didn't have to press 1 for english, and get stuck speaking with someone fresh across the ocean and in their first day of english as a second language class(not hating on anyone, thats just a pet peeve of mine)

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jakeg823

Discussion Starter · #31 · Jun 9, 2010

I just got a call from jamie at kimber. My pistol will be back Friday! I believe jay is who I've been speaking with and he's been great! Jamie was by no means rude, he was very polite, just didn't seem quite as excited to be there as jay. But assuming my pistol is good to go Friday when it comes in then kimber will be getting nothing less than a perfect report from me to whomever asks.

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jakeg823

Discussion Starter · #33 · Jun 11, 2010

It's baaaaack!!!!!!!!!

I think I kind of freaked our ups man out cuz I had the box ripped open and was admiring the gun before he was even out of our driveway.

The rust on the barrel is completely gone, the new thumb safety has been installed and the new bump grip safety looks great!!!

I field stripped it, cleaned and lubed it as soon as I got in the door, and dropped in a new wolff xp recoil spring while I was at it because it was slightly over due, but couldn't seem to hold my mouth right to get the firing pin spring out, and it was hotter than 2 hells outside so I gave for today and went ahead and put her back together.

Unfortunately I won't be able to make it to the mag for a few days to test it out.

I'll post some pictures up later tonight....this time with a real camera!

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jakeg823

Discussion Starter · #34 · Jun 13, 2010

still not the best quality, due to the fact i couldnt figure out how to cut the flash off on the old school digital camera, but here ya go, i also included a couple of my new MS VMII.

i'm not all that wild about the 2 wavey lines cut into the bump on the new safety, but the way i see it when i'm shooting it will i really be able to see em? but they're growing on me quick

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jakeg823

Discussion Starter · #35 · Jun 16, 2010

just got back from magnolia. GOOD LAWD ITS GETTIN HOT! glad we went early! and the Kimber has definitely been fixed! I only put 100 rounds through it(didn't want to use up all of my ammo until i can make it back to the walmarket for some more federals), and she ate every round without a hitch! Normally I'd say I'd need to put a few hundred through it to be sure, but everytime the gun hung up before i sent it back, it happened within about the first 20-30 rounds or so, so i'm confident we're in business!

Kimber has definitely earned a good rating from me!

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jakeg823

Discussion Starter · #37 · Jun 18, 2010

captain-03 said:
Great news!! Sounds like you are on cloud 9 NOW!!

ha most definitely! i was worried i wouldnt be able to trust it, but barring no mishaps in my next few trips to the mag, i'm going to say its good to go

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